Why Audio and Video Files Are Your Next Big Risk
Every enterprise security team knows how to scan documents, spreadsheets, and databases for sensitive data. But what about the thousands of call recordings sitting on your file servers? The Zoom meetings archived in cloud storage? The voicemails accumulating in your communications infrastructure?
Audio and video files represent the fastest-growing category of unstructured data in the enterprise, and for most organizations, they remain completely invisible to data security programs. That gap is not just an oversight. It is a liability.
The Explosion of Audio and Video Data
The modern enterprise generates an extraordinary volume of audio and video content. Customer service centers record every call. Sales teams capture prospect conversations. HR departments archive interview recordings. Legal teams store depositions and witness interviews. And since the shift to hybrid work, nearly every meeting produces a recording.
This content is rich with sensitive information. A single customer service call might include a spoken Social Security number, a credit card number read aloud for verification, an account number, and a full name and address. A recorded executive meeting might contain confidential M&A discussions, unreleased financial results, or strategic plans that constitute material nonpublic information. A telehealth session captures protected health information that falls squarely under HIPAA.
Yet the vast majority of Data Loss Prevention (DLP) and Data Security Posture Management (DSPM) solutions simply skip these files. They were built for text. They parse documents, scan databases, and index emails, but when they encounter an MP4 or a WAV file, they move on. The result is a massive blind spot that grows larger every quarter.
How Sentra Scans Audio and Video at Scale
Sentra closes this gap with purpose-built audio and video scanning capabilities that bring the same depth of sensitive data discovery to media files as organizations already expect for documents and databases.
Broad Format Coverage
Sentra supports more than 20 audio formats — including MP3, WAV, FLAC, AAC, OGG, OPUS, WMA, M4A, AIFF, AMR, APE, AU, CAF, DTS, AC3, ALAC, PCM, WV, RA, SDP, and many more — along with 15+ video formats such as MP4, MKV, AVI, MOV, WebM, FLV, WMV, MPG/MPEG, 3GP/3G2, VOB, ASF, MXF, OGV, M4V, and F4V. This is not a narrow proof of concept limited to a handful of common codecs. It is production-grade coverage designed for the diversity of formats found in real enterprise environments.
ML-Powered Transcription and Extraction
At the core of Sentra's media scanning is a dedicated ML server that performs audio transcription using advanced machine learning models. For video files, Sentra automatically extracts the audio track and routes it through the same transcription pipeline. The transcribed text then flows into Sentra's full classification and extraction engine, where it is analyzed against hundreds of data classifiers to identify PII, financial data, healthcare information, credentials, and other sensitive content.
This entire process runs inside your cloud environment, using streaming-based processing that avoids sending media files to Sentra’s SaaS and minimizes any persistence of sensitive audio.
Where This Matters Most
Financial Services
Regulatory requirements in financial services make audio scanning not just useful, but essential. MiFID II mandates the recording and monitoring of communications related to client orders, including voice calls. Dodd-Frank imposes similar requirements on swap dealers and major swap participants. SEC and FINRA recordkeeping rules require broker-dealers to retain and supervise communications, and those rules have expanded to cover a widening range of channels.
Trading floor recordings, client advisory calls, and internal communications all potentially contain material nonpublic information, account details, and transaction data. Without the ability to scan this content, compliance teams are operating with an incomplete picture of where sensitive data lives.
Healthcare
Telehealth has moved from a pandemic stopgap to a permanent fixture of care delivery. Every virtual appointment generates a recording that may contain diagnoses, treatment plans, medication names, patient identifiers, and insurance details — all of which constitute protected health information under HIPAA. Healthcare organizations that scan their document repositories but ignore their telehealth archives are leaving a significant compliance gap unaddressed.
Legal
Law firms and corporate legal departments handle some of the most sensitive information in any organization. Deposition recordings, witness interviews, settlement discussions, and privileged attorney–client conversations are routinely captured as audio or video files. A single misplaced recording can constitute a privilege waiver or a data breach. Knowing exactly what sensitive content these files contain is a prerequisite for proper data governance.
Customer Service and Sales
Contact centers are among the largest producers of audio data in any enterprise. Every recorded call is a potential repository of customer PII - names, addresses, phone numbers, account numbers, and payment card data spoken aloud during verification procedures. Organizations subject to PCI DSS have a particular obligation to understand where cardholder data exists, and that includes call recordings where a customer reads their card number to an agent.
Corporate Communications
The post-pandemic workplace runs on recorded meetings. Zoom, Microsoft Teams, and Google Meet archives grow continuously, containing everything from routine standups to board-level strategy sessions. These recordings may capture discussions about personnel matters, financial performance, product roadmaps, and partnership negotiations. They are a rich and largely unmonitored source of sensitive data exposure.
Closing the Last Major Gap in Data Discovery
Most organizations have invested heavily in scanning their structured and semi-structured data stores. They have cataloged their databases, indexed their document repositories, and classified their cloud storage. But the audio and video content accumulating across their infrastructure remains a blind spot - not because it is unimportant, but because the tooling to scan it simply did not exist at enterprise scale.
Sentra changes that equation. By extending the same rigorous data discovery and classification capabilities to dozens of audio and video formats, with ML-powered transcription running inside your cloud environment, Sentra enables security and compliance teams to achieve genuine visibility into their complete data estate. The sensitive data in your call recordings, meeting archives, and video files is not going away. If anything, the volume is accelerating. The question is whether your data security program can see it.
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Audio and video recordings often contain spoken sensitive information such as personally identifiable information (PII), payment card numbers, account numbers, healthcare information, and confidential business discussions. Examples include customer service calls where users read credit card numbers aloud, telehealth sessions containing protected health information, or recorded meetings discussing financial results or strategic plans.
Most traditional Data Loss Prevention (DLP) and Data Security Posture Management (DSPM) tools were designed to analyze text-based content such as documents, emails, and databases. Because audio and video files contain spoken information rather than structured text, many tools cannot analyze them directly and therefore skip these files entirely.
Organizations can analyze media files by converting speech to text using machine learning–based transcription. Once the audio content is transcribed, the resulting text can be processed by data classification and extraction engines that identify sensitive information such as PII, financial data, healthcare data, and other regulated content.
Many industries are required to record communications for regulatory or operational purposes. For example, financial services regulations such as MiFID II and Dodd-Frank require certain communications to be recorded, while healthcare and payment regulations require organizations to protect sensitive information such as protected health information (PHI) or payment card data that may appear in those recordings.
Industries that generate large volumes of recorded communications benefit the most, including financial services, healthcare, legal services, customer support operations, and enterprises that routinely record meetings or customer interactions.
Sentra processes audio files using machine learning models that transcribe spoken content into text. For video files, the audio track is extracted and processed through the same transcription pipeline. The resulting text is then analyzed by Sentra’s data classification engine to identify sensitive information.



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