Last Revised: April 3, 2023
TO THE EXTENT THAT YOU PROVIDE US WITH ANY PERSONAL INFORMATION RELATED TO ANY THIRD PARTY OR ANY OTHER PERSON OR ENTITY WHICH IS NOT YOU, INCLUDING INFORMATION RELATED TO ANY OF YOUR PERSONNEL, COLLEAGUES, OR CUSTOMERS, YOU ARE SOLELY RESPONSIBLE TO RECEIVE AND HEREBY REPRESENT THAT YOU HAVE AND UNDERTAKE THAT YOU SHALL HAVE AT ALL TIMES, MAINTAINED AND RECEIVED, THE CONSENT, AUTHORITY, PERMISSION, AND APPROVAL OF SUCH PERSONS AND PROVIDED THEM WITH SUFFICIENT DISCLOSURES, TO ALLOW US TO ACCESS, STORE, COLLECT, ANALYZE AND PROCESS SUCH PERSONAL INFORMATION AS DETAILED HEREIN.
SCOPE AND APPLICABILITY
WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
Non-personal Information: Non-personal Information is unidentified and non-identifiable information pertaining to Users, which may be made available to us, or collected automatically via their use of the Website and/or Solution. Such Non-personal Information does not enable us to identify the person from whom it was collected, and mainly consists of technical and aggregated usage information which is not linked to an identifiable individual, such as the operation system and browser, browser version, duration of usage of the Website, User's 'click-stream' activity, keyboard language, etc.
Personal Information: Personal Information is information that pertains or relates to a specific individual, where such individual is identified or may be identified with reasonable efforts or together with additional information, we have access to.
Personal Information does not include information that has been anonymized or aggregated; provided that such information can no longer be used to identify a specific natural person. Personal Information that is collected by us may include the following types of information: name, email address, IP address, device identifier, organization identifiers, position and other personal information provided or otherwise made available to us in connection with or as part of: (i) filling out of registration forms available on the Website; and (ii) use of the Solution and/or Sentra’s services; and (iii) engagement with our support services. In addition, the Personal Information we may collect also includes Candidates’ Information (as defined below).
More specifically we collect and use the following categories and types of Personal Information in the following respective circumstances:
Personal Information you provide us actively and voluntarily when you use or interact with our Website and/or Solution: This category refers to any information, data or content you actively and voluntarily create or provide through the Website such as (i) contact information such as full name, email address, company and any other information you actively input through our Website’s and/or Solution’s online forms and text fields and in your access to the Solution and as part of your correspondence with us through various channels of communication, including when you address our support services, register for an account with us or when you update your account details; (ii) the contents of your interaction with our customer support or sales teams which may include text/video/audio recordings and transcripts of such communications.
Personal Information we automatically obtain when you use or interact with our Website and/or Solution: This category refers to any information we obtain through the Website and/or Solution and which is derived, learned, or detected as a result of your access to and/or interaction with the Website, such as: (i) Technical information with respect to the devices and software you use to access our Website and/or Solution such as operating system, browser type, and version, type of end-user device, device ID, etc.; (ii) Usability information with respect to your use of the Website and/or Solution and your engagement, such as clickstream, event and log data, page visits, and different segmentation we apply when we consider your engagement with our Website and/or Solution; (iii) Impression and attribution information which mainly includes information concerning your navigations from and to our Website and/or Solution, such as http referrals, IP address, advertiser ID.
Keep in mind - Most mobile devices, operating systems and browsers, allow their user to control or disable the use of certain collectible information including location services, by any application, in the device's settings menu.
Personal information collected from other sources: We may collect personal information concerning you, from third parties who have assured us that they have obtained your consent for such provision of information (including without limitation our customers). We may also have access to personal information as part of the data made available to us as part of providing our services to our customers.
For the avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
WHY DO WE COLLECT INFORMATION ON OUR USERS?
We may use the information that we collect and receive about you for the following purposes:
LAWFUL GROUNDS FOR COLLECTING INFORMATION ON OUR USERS
We collect and process your information for the purposes described in this policy, based at least on one of the following legal grounds:
WHERE DO WE STORE USER’S PERSONAL INFORMATION?
Information regarding the Users will be maintained, processed, and stored by us and our authorized affiliates and service providers in the EU, US, and in Israel, and as necessary, in secured cloud storage, provided by our third-party service provider.
You hereby accept the place of storage and the transfer of information as described above.
WHO DO WE SHARE USER INFORMATION WITH AND WHY?
We keep the information processed by us in strict confidence and we may only share information with third parties (or otherwise allow them access to it) in very limited circumstances and for very specific purposes, as described below:
For avoidance of doubt, we may share anonymized/de-identified information with any other third party, at our sole discretion.
If you are a visitor of our Website and to the extent that the law applicable to you grants you such rights, you may provide us with certain requests with respect to your Personal Information that is stored in our systems. You may also ask for our confirmation as to whether or not we process your Personal Information. In some jurisdictions, you may request to exercise rights concerning your Personal Information as follows:
Right of access. You may have a right to know what information we hold about you and, in some cases, to have the information communicated to you. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information.
Right to correct Personal Information. We endeavor to keep the information that we hold about you accurate and up to date. Should you realize that any of the information that we hold about you is incorrect, please let us know and we will use our best efforts to correct it as soon as we can.
Data deletion. In some circumstances and under certain laws and regulations, you may have a right to request that some portions of the Personal Information that we hold about you be deleted or otherwise anonymized/de-identified.
Data portability. In some circumstances and under certain laws and regulations, you may have the right to request that the data that you have provided to us be provided to you, so you can transfer or port it elsewhere.
If you wish to exercise any of these rights, contact us at: firstname.lastname@example.org. When handling these requests, we may ask for additional information to confirm your identity and your request. Please note, upon request to delete your Personal Information, we may retain such data in whole or in part to comply with any applicable rule or regulation and/or response or defend against legal proceedings versus us or our affiliates.
Please Note: Sentra is merely acting as a processor of certain personal information on behalf of its customers (pursuant to the agreement entered between Sentra and the customer, including data processing agreement). As such, if you are using our Solution and related services on behalf of your organization, you should contact your organization in order to enforce any of the rights listed above.
To find out whether these rights apply to you and on any other privacy-related matter, you can contact your local data protection authority if you have concerns regarding your rights under local law.
USING COOKIES AND OTHER TRACKING TECHNOLOGIES
When you access or use the Website, we may use industry-wide monitoring and tracking technologies such as "cookies" or “pixel tags” (or similar technologies), which store certain information on your computer ("Local Storage"), and which will allow us to enable automatic activation of certain features and make your service experience much more convenient and effortless. The Local Storage is created per session and may be deleted by you, or you may configure your browser to not accept any such local storage items.
For example, these technologies enable us to: (i) provide you with the Website and/or Solution, (ii) keep track of our users’ preferences and authenticated sessions, (iii) secure our Website by detecting abnormal behaviors, (iv) identify technical issues and improve the overall performance of the Website and/or Solution, and (v) deliver targeted advertisements that are more tailored to their audience and track ad performance (For more information about this practice, click here: http://www.aboutads.info/choices/).
We may also use Google and Facebook functionality of re-marketing tracking cookies and pixel-based retargeting. This means that if you provide your consent to Google or Facebook, (the “Social Ad Platforms”) to be provided with personalized commercial offers, you may be served with ads based on your use of the Website, outside of the Website, and across the internet. In such an event the Social Ad Platforms, will place cookies or pixels on your web browser and use such technologies to serve you ads based on past visits to our Website.
If you wish to opt-out of such re-targeting and tracking functionality of the Social Ad Platforms, you may do so at the following links:
In addition, if you wish not to receive ads from us based on your use of the Website, please send us an e-mail to email@example.com and we will respond within a reasonable timeframe and in accordance with applicable laws.
Google analytics: https://policies.google.com/technologies/partner-sites
You hereby agree that we may use your contact details provided during the filling of a registration form on the Website for the purpose of informing you regarding our products and services which may interest you, and to send to you other marketing material. You may withdraw your consent via sending us written notice by email to the following address: firstname.lastname@example.org or by pressing the “Unsubscribe” button in the mail.
Please note that the Company may also contact you with important information regarding our Website and/or Solution. For example, we may notify you (through any of the means available to us) of changes or updates to our Website and/or Solution, payment issues, service maintenance, etc. You will not be able to opt out of receiving such service messages.
To use our Website and/or Solution, you must be over the age of eighteen (18). Therefore, we do not knowingly collect Personal Information from minors under the age of eighteen (18) and do not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of eighteen (18) are not using the Website and/or Solution.
We take great care in implementing and maintaining the security of the Website, Solution, and Personal Information. We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of Personal Information. Your information is stored on secure servers and is not publicly available. We limit access to your information only to those employees, third-party service providers, or partners on a “need to know” basis, and strictly in order to enable us to perform the agreement between you and us or the agreement between us and your organization (in its capacity as our customer).
Despite these measures, we cannot provide absolute information security or eliminate all risks associated with Personal Information, and security breaches may happen. If you have any questions about our Personal Information security, please contact us at email@example.com.
If you are a visitor of our Website, we will retain your Personal Information only for as long as necessary to achieve the purposes for collection and processing set forth above. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. If you withdraw your consent to our processing of your Personal Information, we will delete your Personal Information from our systems (except to the extent retaining such data in whole or in part is necessary to comply with any applicable rule or regulation and/or to respond to or defend against legal proceedings brought against us or our affiliates).
Please Note: If you are using of our Solution and related services on behalf of your organization, or your Personal Information has been made available to us as part of data made available by your organization as part of using Sentra’s services, you should contact your organization in order to request the deletion of your Personal Information and/or any part thereof.
We welcome all candidates (“Candidates”) to apply to any of the open positions posted on our Website, or that we otherwise publish on Facebook or LinkedIn. We may be provided with certain Personal Information which may include your full name, email address, phone number, curriculum vitae, and other information such Candidates may elect to share with us over the course of their candidacy (“Candidates Information”). We are committed to keeping Candidates’ Information private and using it solely for our internal recruitment purposes (including for identifying Candidates, evaluating their applications, making hiring and employment decisions, and contacting Candidates by phone or in writing).
Please note that Sentra may retain Candidates Information submitted to ius t even after the applied position has been filled or closed. This is done so we could: re-consider Candidates for other positions and opportunities at Sentra; use their Candidates Information as references for future applications submitted by them; and in case the Candidate is hired, for additional employment and business purposes related to their work.
If you previously submitted your Candidates Information to Sentra, and now wish to access it, update it, or have it deleted from our systems, please contact us at firstname.lastname@example.org.