A Continuity of Operations Plan (COOP) is a strategic document that organizations develop to ensure the uninterrupted continuation of critical functions and operations during and after a disruptive event. It outlines policies, procedures, and strategies to sustain essential services, mitigate disruptions, and protect resources and personnel.
The COOP assigns roles and responsibilities, identifies critical functions, and assesses risks. It includes preventive measures, response protocols, and recovery procedures. Regular training, testing, and exercises validate the plan's effectiveness and familiarize personnel with their roles.
A COOP emphasizes the need for alternate facilities, data backup and recovery systems, and robust communication channels. It undergoes periodic review and updates to adapt to organizational changes and evolving risks.
By having a COOP, organizations minimize disruptions, protect critical operations, and ensure employee and stakeholder well-being. It provides a framework for continuity management and enables organizations to navigate crises effectively.