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Best Practices: Automatically Tag and Label Sensitive Data

December 16, 2024
4
 Min Read
Data Security

The Importance of Data Labeling and Tagging

In today's fast-paced business environment, data rarely stays in one place. It moves across devices, applications, and services as individuals collaborate with internal teams and external partners. This mobility is essential for productivity but poses a challenge: how can you ensure your data remains secure and compliant with business and regulatory requirements when it's constantly on the move?

Why Labeling and Tagging Data Matters

Data labeling and tagging provide a critical solution to this challenge. By assigning sensitivity labels to your data, you can define its importance and security level within your organization. These labels act as identifiers that abstract the content itself, enabling you to manage and track the data type without directly exposing sensitive information. With the right labeling, organizations can also control access in real-time.

For example, labeling a document containing social security numbers or credit card information as Highly Confidential allows your organization to acknowledge the data's sensitivity and enforce appropriate protections, all without needing to access or expose the actual contents.

Why Sentra’s AI-Based Classification Is a Game-Changer

Sentra’s AI-based classification technology enhances data security by ensuring that the sensitivity labels are applied with exceptional accuracy. Leveraging advanced LLM models, Sentra enhances data classification with context-aware capabilities, such as:

  • Detecting the geographic residency of data subjects.
  • Differentiating between Customer Data and Employee Data.
  • Identifying and treating Synthetic or Mock Data differently from real sensitive data.

This context-based approach eliminates the inefficiencies of manual processes and seamlessly scales to meet the demands of modern, complex data environments. By integrating AI into the classification process, Sentra empowers teams to confidently and consistently protect their data—ensuring sensitive information remains secure, no matter where it resides or how it is accessed.

Benefits of Labeling and Tagging in Sentra

Sentra enhances your ability to classify and secure data by automatically applying sensitivity labels to data assets. By automating this process, Sentra removes the manual effort required from each team member—achieving accuracy that’s only possible through a deep understanding of what data is sensitive and its broader context.

Here are some key benefits of labeling and tagging in Sentra:

  1. Enhanced Security and Loss Prevention: Sentra’s integration with Data Loss Prevention (DLP) solutions prevents the loss of sensitive and critical data by applying the right sensitivity labels. Sentra’s granular, contextual tags help to provide the detail necessary to action remediation automatically so that operations can scale.
  2. Easily Build Your Tagging Rules: Sentra’s Intuitive Rule Builder allows you to automatically apply sensitivity labels to assets based on your pre-existing tagging rules and or define new ones via the builder UI (see screen below). Sentra imports discovered Microsoft Purview Information Protection (MPIP) labels to speed this process.
  1. Labels Move with the Data: Sensitivity labels created in Sentra can be mapped to Microsoft Purview Information Protection (MPIP) labels and applied to various applications like SharePoint, OneDrive, Teams, Amazon S3, and Azure Blob Containers. Once applied, labels are stored as metadata and travel with the file or data wherever it goes, ensuring consistent protection across platforms and services.
  2. Automatic Labeling: Sentra allows for the automatic application of sensitivity labels based on the data's content. Auto-tagging rules, configured for each sensitivity label, determine which label should be applied during scans for sensitive information.
  3. Support for Structured and Unstructured Data: Sentra enables labeling for files stored in cloud environments such as Amazon S3 or EBS volumes and for database columns in structured data environments like Amazon RDS. By implementing these labeling practices, your organization can track, manage, and protect data with ease while maintaining compliance and safeguarding sensitive information. Whether collaborating across services or storing data in diverse cloud environments, Sentra ensures your labels and protection follow the data wherever it goes.

Applying Sensitivity Labels to Data Assets in Sentra

In today’s rapidly evolving data security landscape, ensuring that your data is properly classified and protected is crucial. One effective way to achieve this is by applying sensitivity labels to your data assets. Sensitivity labels help ensure that data is handled according to its level of sensitivity, reducing the risk of accidental exposure and enabling compliance with data protection regulations.

Below, we’ll walk you through the necessary steps to automatically apply sensitivity labels to your data assets in Sentra. By following these steps, you can enhance your data governance, improve data security, and maintain clear visibility over your organization's sensitive information.

The process involves three key actions:

  1. Create Sensitivity Labels: The first step in applying sensitivity labels is creating them within Sentra. These labels allow you to categorize data assets according to various rules and classifications. Once set up, these labels will automatically apply to data assets based on predefined criteria, such as the types of classifications detected within the data. Sensitivity labels help ensure that sensitive information is properly identified and protected.
  2. Connect Accounts with Data Assets: The next step is to connect your accounts with the relevant data assets. This integration allows Sentra to automatically discover and continuously scan all your data assets, ensuring that no data goes unnoticed. As new data is created or modified, Sentra will promptly detect and categorize it, keeping your data classification up to date and reducing manual efforts.
  3. Apply Classification Tags: Whenever a data asset is scanned, Sentra will automatically apply classification tags to it, such as data classes, data contexts, and sensitivity labels. These tags are visible in Sentra’s data catalog, giving you a comprehensive overview of your data’s classification status. By applying these tags consistently across all your data assets, you’ll have a clear, automated way to manage sensitive data, ensuring compliance and security.

By following these steps, you can streamline your data classification process, making it easier to protect your sensitive information, improve your data governance practices, and reduce the risk of data breaches.

Applying MPIP Labels

In order to apply Microsoft Purview Information Protection (MPIP) labels based on Sentra sensitivity labels, you are required to follow a few additional steps:

  1. Set up the Microsoft Purview integration - which will allow Sentra to import and sync MPIP sensitivity labels.
  2. Create tagging rules - which will allow you to map Sentra sensitivity labels to MPIP sensitivity labels (for example “Very Confidential” in Sentra would be mapped to “ACME - Highly Confidential” in MPIP), and choose to which services this rule would apply (for example, Microsoft 365 and Amazon S3).

Using Sensitivity Labels in Microsoft DLP

Microsoft Purview DLP (as well as all other industry-leading DLP solutions) supports MPIP labels in its policies so admins can easily control and prevent data loss of sensitive data across multiple services and applications.For instance, a MPIP ‘highly confidential’ label may instruct Microsoft Purview DLP to restrict transfer of sensitive data outside a certain geography. Likewise, another similar label could instruct that confidential intellectual property (IP) is not allowed to be shared within Teams collaborative workspaces. Labels can be used to help control access to sensitive data as well. Organizations can set a rule with read permission only for specific tags. For example, only production IAM roles can access production files. Further, for use cases where data is stored in a single store, organizations can estimate the storage cost for each specific tag.

Build a Stronger Foundation with Accurate Data Classification

Effectively tagging sensitive data unlocks significant benefits for organizations, driving improvements across accuracy, efficiency, scalability, and risk management. With precise classification exceeding 95% accuracy and minimal false positives, organizations can confidently label both structured and unstructured data. Automated tagging rules reduce the reliance on manual effort, saving valuable time and resources. Granular, contextual tags enable confident and automated remediation, ensuring operations can scale seamlessly. Additionally, robust data tagging strengthens DLP and compliance strategies by fully leveraging Microsoft Purview’s capabilities. By streamlining these processes, organizations can consistently label and secure data across their entire estate, freeing resources to focus on strategic priorities and innovation.

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Explore Gilad’s insights, drawn from his extensive experience in R&D, software engineering, and product management. With a strategic mindset and hands-on expertise, he shares valuable perspectives on bridging development and product management to deliver quality-driven solutions.

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Nikki Ralston
Nikki Ralston
September 3, 2025
5
Min Read
Data Loss Prevention

Supercharging DLP with Automatic Data Discovery & Classification of Sensitive Data

Supercharging DLP with Automatic Data Discovery & Classification of Sensitive Data

Data Loss Prevention (DLP) is a keystone of enterprise security, yet traditional DLP solutions continue to suffer from high rates of both false positives and false negatives, primarily because they struggle to accurately identify and classify sensitive data in cloud-first environments.

New advanced data discovery and contextual classification technology directly addresses this gap, transforming DLP from an imprecise, reactive tool into a proactive, highly effective solution for preventing data loss.

Why DLP Solutions Can’t Work Alone

DLP solutions are designed to prevent sensitive or confidential data from leaving your organization, support regulatory compliance, and protect intellectual property and reputation. A noble goal indeed.  Yet DLP projects are notoriously anxiety-inducing for CISOs. On the one hand,  they often generate a high amount of false positives that disrupt legitimate business activities and further exacerbate alert fatigue for security teams.

What’s worse than false positives? False negatives. Today traditional DLP solutions too often fail to prevent data loss because they cannot efficiently discover and classify sensitive data in dynamic, distributed, and ephemeral cloud environments.

Traditional DLP faces a twofold challenge: 

  • High False Positives: DLP tools often flag benign or irrelevant data as sensitive, overwhelming security teams with unnecessary alerts and leading to alert fatigue.

  • High False Negatives: Sensitive data is frequently missed due to poor or outdated classification, leaving organizations exposed to regulatory, reputational, and operational risks.

These issues stem from DLP’s reliance on basic pattern-matching, static rules, and limited context. As a result, DLP cannot keep pace with the ways organizations use, store, and share data, resulting in the dual-edged sword of both high false positives and false negatives. Furthermore, the explosion of unstructured data types and shadow IT creates blind spots that traditional DLP solutions cannot detect. As a result, DLP often can’t  keep pace with the ways organizations use, store, and share data. It isn’t that DLP solutions don’t work, rather they lack the underlying discovery and classification of sensitive data needed to work correctly.

AI-Powered Data Discovery & Classification Layer

Continuous, accurate data classification is the foundation for data security. An AI-powered data discovery and classification platform can act as the intelligence layer that makes DLP work as intended. Here’s how Sentra complements the core limitations of DLP solutions:

1. Continuous, Automated Data Discovery

  • Comprehensive Coverage: Discovers sensitive data across all data types and locations - structured and unstructured sources, databases, file shares, code repositories, cloud storage, SaaS platforms, and more.

  • Cloud-Native & Agentless: Scans your entire cloud estate (AWS, Azure, GCP, Snowflake, etc.) without agents or data leaving your environment, ensuring privacy and scalability.
  • Shadow Data Detection: Uncovers hidden or forgotten (“shadow”) data sets that legacy tools inevitably miss, providing a truly complete data inventory.

2. Contextual, Accurate Classification

  • AI-Driven Precision: Sentra proprietary LLMs and hybrid models achieve over 95% classification accuracy, drastically reducing both false positives and false negatives.

  • Contextual Awareness: Sentra goes beyond simple pattern-matching to truly understand business context, data lineage, sensitivity, and usage, ensuring only truly sensitive data is flagged for DLP action.
  • Custom Classifiers: Enables organizations to tailor classification to their unique business needs, including proprietary identifiers and nuanced data types, for maximum relevance.

3. Real-Time, Actionable Insights

  • Sensitivity Tagging: Automatically tags and labels files with rich metadata, which can be fed directly into your DLP for more granular, context-aware policy enforcement.

  • API Integrations: Seamlessly integrates with existing DLP, IR, ITSM, IAM, and compliance tools, enhancing their effectiveness without disrupting existing workflows.
  • Continuous Monitoring: Provides ongoing visibility and risk assessment, so your DLP is always working with the latest, most accurate data map.

How Sentra Supercharges DLP Solutions

How Sentra supercharges DLP solutions

Better Classification Means Less Noise, More Protection

  • Reduce Alert Fatigue: Security teams focus on real threats, not chasing false alarms, which results in better resource allocation and faster response times.

  • Accelerate Remediation: Context-rich alerts enable faster, more effective incident response, minimizing the window of exposure.

  • Regulatory Compliance: Accurate classification supports GDPR, PCI DSS, CCPA, HIPAA, and more, reducing audit risk and ensuring ongoing compliance.

  • Protect IP and Reputation: Discover and secure proprietary data, customer information, and business-critical assets, safeguarding your organization’s most valuable resources.

Why Sentra Outperforms Legacy Approaches

Sentra’s hybrid classification framework combines rule-based systems for structured data with advanced LLMs and zero-shot learning for unstructured and novel data types.

This versatility ensures:

  • Scalability: Handles petabytes of data across hybrid and multi-cloud environments, adapting as your data landscape evolves.
  • Adaptability: Learns and evolves with your business, automatically updating classifications as data and usage patterns change.
  • Privacy: All scanning occurs within your environment - no data ever leaves your control, ensuring compliance with even the strictest data residency requirements.

Use Case: Where DLP Alone Fails, Sentra Prevails

A financial services company uses a leading DLP solution to monitor and prevent the unauthorized sharing of sensitive client information, such as account numbers and tax IDs, across cloud storage and email. The DLP is configured with pattern-matching rules and regular expressions for identifying sensitive data.

What Goes Wrong:


An employee uploads a spreadsheet to a shared cloud folder. The spreadsheet contains a mix of client names, account numbers, and internal project notes. However, the account numbers are stored in a non-standard format (e.g., with dashes, spaces, or embedded within other text), and the file is labeled with a generic name like “Q2_Projects.xlsx.” The DLP solution, relying on static patterns and file names, fails to recognize the sensitive data and allows the file to be shared externally. The incident goes undetected until a client reports a data breach.

How Sentra Solves the Problem:


To address this, the security team set out to find a solution capable of discovering and classifying unstructured data without creating more overhead. They selected Sentra for its autonomous ability to continuously discover and classify all types of data across their hybrid cloud environment. Once deployed, Sentra immediately recognizes the context and content of files like the spreadsheet that enabled the data leak. It accurately identifies the embedded account numbers—even in non-standard formats—and tags the file as highly sensitive.

This sensitivity tag is automatically fed into the DLP, which then successfully enforces strict sharing controls and alerts the security team before any external sharing can occur. As a result, all sensitive data is correctly classified and protected, the rate of false negatives was dramatically reduced, and the organization avoids further compliance violations and reputational harm.

Getting Started with Sentra is Easy

  1. Deploy Agentlessly: No complex installation. Sentra integrates quickly and securely into your environment, minimizing disruption.

  2. Automate Discovery & Classification: Build a living, accurate inventory of your sensitive data assets, continuously updated as your data landscape changes.

  3. Enhance DLP Policies: Feed precise, context-rich sensitivity tags into your DLP for smarter, more effective enforcement across all channels.

  4. Monitor Continuously: Stay ahead of new risks with ongoing discovery, classification, and risk assessment, ensuring your data is always protected.

“Sentra’s contextual classification engine turns DLP from a reactive compliance checkbox into a proactive, business-enabling security platform.”

Fuel DLP with Automatic Discovery & Classification

DLP is an essential data protection tool, but without accurate, context-aware data discovery and classification, it’s incomplete and often ineffective. Sentra supercharges your DLP with continuous data discovery and accurate classification, ensuring you find and protect what matters most—while eliminating noise, inefficiency, and risk. 

Ready to see how Sentra can supercharge your DLP? Contact us for a demo today.

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Veronica Marinov
Veronica Marinov
May 15, 2025
5
Min Read
AI and ML

Ghosts in the Model: Uncovering Generative AI Risks

Ghosts in the Model: Uncovering Generative AI Risks

As artificial intelligence (AI) becomes deeply integrated into enterprise workflows, organizations are increasingly leveraging cloud-based AI services to enhance efficiency and decision-making.

In 2024, 56% of organizations adopted AI to develop custom applications, with 39% of Azure users leveraging Azure OpenAI services. However, with rapid AI adoption in cloud environments, security risks are escalating. As AI continues to shape business operations, the security and privacy risks associated with cloud-based AI services must not be overlooked. Understanding these risks (and how to mitigate them) is essential for organizations looking to protect their proprietary models and sensitive data.

When discussing AI services in cloud environments, there are two primary types of services that introduce different types of security and privacy risks. This article dives into these risks and explores best practices to mitigate them, ensuring organizations can leverage AI securely and effectively.

1. Leading Generative AI Platforms & Their Business Applications

Examples include OpenAI, Google, Meta, and Microsoft, which develop large-scale AI models and provide AI-related services, such as Azure OpenAI, Amazon Bedrock, Google’s Bard, Microsoft Copilot Studio. These services allow organizations to build AI Agents and GenAI services that  are designed to help users perform tasks more efficiently by integrating with existing tools and platforms. For instance, Microsoft Copilot can provide writing suggestions, summarize documents, or offer insights within platforms like Word or Excel.

What is RAG (Retrieval-Augmented Generation)?

Many AI systems use Retrieval-Augmented Generation (RAG) to improve accuracy. Instead of solely relying on a model’s pre-trained knowledge, RAG allows the system to fetch relevant data from external sources, such as a vector database, using algorithms like k-nearest neighbor. This retrieved information is then incorporated into the model’s response.

When used in enterprise AI applications, RAG enables AI agents to provide contextually relevant responses. However, it also introduces a risk - if access controls are too broad, users may inadvertently gain access to sensitive corporate data.

How Does RAG (Retrieval-Augmented Generation) Apply to AI Agents?

In AI agents, RAG is typically used to enhance responses by retrieving relevant information from a predefined knowledge base.

Example: In AWS Bedrock, you can define a serverless vector database in OpenSearch as a knowledge base for a custom AI agent. This setup allows the agent to retrieve and incorporate relevant context dynamically, effectively implementing RAG.

Security Risks of Generative AI Platforms

Custom generative AI applications, such as AI agents or enterprise-built copilots, are often integrated with organizational knowledge bases like Amazon S3, SharePoint, Google Drive, and other data sources. While these models are typically not directly trained on sensitive corporate data, the fact that they can access these sources creates significant security risks.

One potential risk is data exposure through prompts, but this only arises under certain conditions. If access controls aren’t properly configured, users interacting with AI agents might unintentionally or maliciously - prompt the model to retrieve confidential or private information.This isn’t limited to cleverly crafted prompts; it reflects a broader issue of improper access control and governance.

Configuration and Access Control Risks

The configuration of the AI agent is a critical factor. If an agent is granted overly broad access to enterprise data without proper role-based restrictions, it can return sensitive information to users who lack the necessary permissions. For instance, a model connected to an S3 bucket with sensitive customer data could expose that data if permissions aren’t tightly controlled.

A common scenario might involve an AI agent designed for Sales that has access to personally identifiable information (PII) or customer records. If the agent is not properly restricted, it could be queried by employees outside of Sales, such as developers - who should not have access to that data.

Example Risk Scenario

An employee asks a Copilot-like agent to summarize company-wide sales data. The AI returns not just high-level figures, but also sensitive customer or financial details that were unintentionally exposed due to lax access controls.

Challenges in Mitigating These Risks

The core challenge, particularly relevant to platforms like Sentra, is enforcing governance to ensure only appropriate data is used and accessible by AI services.

This includes:

  • Defining and enforcing granular data access controls.
  • Preventing misconfigurations or overly permissive settings.
  • Maintaining real-time visibility into which data sources are connected to AI models.
  • Continuously auditing data flows and access patterns to prevent leaks.

Without rigorous governance and monitoring, even well-intentioned GenAI implementations can lead to serious data security incidents.

2. ML and AI Studios for Building New Models

Many companies, such as large financial institutions, build their own AI and ML models to make better business decisions, or to improve their user experiences. Unlike large foundational models from major tech companies, these custom AI models are trained by the organization itself on their applications or corporate data.

Security Risks of Custom AI Models

  1. Weak Data Governance Policies - If data governance policies are inadequate, sensitive information, such as customers' Personally Identifiable Information (PII), could be improperly accessed or shared during the training process. This can lead to data breaches, privacy compliance violations, and unethical AI usage. The growing recognition of AI-related risks has driven the development of more AI compliance frameworks.
  2. Excessive Access to Training Data and AI Models - Granting unrestricted access to training datasets and machine learning (ML)/AI models increases the risk of data leaks and misuse. Without proper access controls, sensitive data used in training can be exposed to unauthorized individuals, leading to compliance and security concerns.
  3. AI Agents Exposing Sensitive Data -  AI agents that do not have proper safeguards can inadvertently expose sensitive information to a broad audience within an organization. For example, an employee could retrieve confidential data such as the CEO’s salary or employment contracts if access controls are not properly enforced.
  4. Insecure Model Storage – Once a model is trained, it is typically stored in the same environment (e.g., in Amazon SageMaker, the training job stores the trained model in S3). If not properly secured, proprietary models could be exposed to unauthorized access, leading to risks such as model theft.
  5. Deployment Vulnerabilities – A lack of proper access controls can result in unauthorized use of AI models. Organizations need to assess who has access: Is the model public? Can external entities interact with or exploit it?

Shadow AI and Forgotten Assets – AI models or artifacts that are not actively monitored or properly decommissioned can become a security risk. These overlooked assets can serve as attack vectors if discovered by malicious actors.

Example Risk Scenario

A bank develops an AI-powered feature that predicts a customer’s likelihood of repaying a loan based on inputs like financial history, employment status, and other behavioral indicators. While this feature is designed to enhance decision-making and customer experience, it introduces significant risk if not properly governed.

During development and training, the model may be exposed to personally identifiable information (PII), such as names, addresses, social security numbers, or account details, which is not necessary for the model’s predictive purpose.

⚠️ Best practice: Models should be trained only on the minimum necessary data required for performance, excluding direct identifiers unless absolutely essential. This reduces both privacy risk and regulatory exposure.

If the training pipeline fails to properly separate or mask this PII, the model could unintentionally leak sensitive information. For example, when responding to an end-user query, the AI might reference or infer details from another individual’s record - disclosing sensitive customer data without authorization.

This kind of data leakage, caused by poor data handling or weak governance during training, can lead to serious regulatory non-compliance, including violations of GDPR, CCPA, or other privacy frameworks.

Common Risk Mitigation Strategies and Their Limitations

Many organizations attempt to manage AI-related risks through employee training and awareness programs. Employees are taught best practices for handling sensitive data and using AI tools responsibly.
While valuable, this approach has clear limitations:

  • Training Alone Is Insufficient:
    Human error remains a major risk factor, even with proper training. Employees may unintentionally connect sensitive data sources to AI models or misuse AI-generated outputs.

  • Lack of Automated Oversight:
    Most organizations lack robust, automated systems to continuously monitor how AI models use data and to enforce real-time security policies. Manual review processes are often too slow and incomplete to catch complex data access risks in dynamic, cloud-based AI environments.
  • Policy Gaps and Visibility Challenges:
    Organizations often operate with multiple overlapping data layers and services. Without clear, enforceable policies, especially automated ones - certain data assets may remain unscanned or unprotected, creating blind spots and increasing risk.

Reducing AI Risks with Sentra’s Comprehensive Data Security Platform

Managing AI risks in the cloud requires more than employee training.
Organizations need to adopt robust data governance frameworks and data security platforms (like Sentra’s) that address the unique challenges of AI.

This includes:

  • Discovering AI Assets: Automatically identify AI agents, knowledge bases, datasets, and models across the environment.
  • Classifying Sensitive Data: Use automated classification and tagging to detect and label sensitive information accurately.
    Monitoring AI Data Access: Detect which AI agents and models are accessing sensitive data, or using it for training - in real time.
  • Enforcing Access Governance: Govern AI integrations with knowledge bases by role, data sensitivity, location, and usage to ensure only authorized users can access training data, models, and artifacts.
  • Automating Data Protection: Apply masking, encryption, access controls, and other protection methods automatically across data and AI artifacts used in training and inference processes.

By combining strong technical controls with ongoing employee training, organizations can significantly reduce the risks associated with AI services and ensure compliance with evolving data privacy regulations.

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Yair Cohen
Yair Cohen
January 28, 2025
5
Min Read
Data Security

Data Protection and Classification in Microsoft 365

Data Protection and Classification in Microsoft 365

Imagine the fallout of a single misstep—a phishing scam tricking an employee into sharing sensitive data. The breach doesn’t just compromise information; it shakes trust, tarnishes reputations, and invites compliance penalties. With data breaches on the rise, safeguarding your organization’s Microsoft 365 environment has never been more critical.

Data classification helps prevent such disasters. This article provides a clear roadmap for protecting and classifying Microsoft 365 data. It explores how data is saved and classified, discusses built-in tools for protection, and covers best practices for maintaining  Microsoft 365 data protection.

How Is Data Saved and Classified in Microsoft 365? 

Microsoft 365 stores data across tools and services. For example, emails are stored in Exchange Online, while documents and data for collaboration are found in Sharepoint and Teams, and documents or files for individual users are stored in OneDrive. This data is primarily unstructured—a format ideal for documents and images but challenging for identifying sensitive information.

All of this data is largely stored in an unstructured format typically used for documents and images. This format not only allows organizations to store large volumes of data efficiently; it also enables seamless collaboration across teams and departments. However, as unstructured data cannot be neatly categorized into tables or columns, it becomes cumbersome to discern what data is sensitive and where it is stored. 

To address this, Microsoft 365 offers a data classification dashboard that helps classify data of varying levels of sensitivity and data governed by different regulatory compliance frameworks. But how does Microsoft identify sensitive information with unstructured data? 

Microsoft employs advanced technologies such as RegEx scans, trainable classifiers, Bloom filters, and data classification graphs to identify and classify data as public, internal, or confidential. Once classified, data protection and governance policies are applied based on sensitivity and retention labels.

Data classification is vital for understanding, protecting, and governing data. With your ​​Microsoft 365 data classified appropriately, you can ensure seamless collaboration without risking data exposure.

Why data classification is important
Figure 1: Why data classification is important

Microsoft 365 Data Protection and Classification Tools

Microsoft 365 includes several key tools and frameworks for classifying and securing data. Here are a few. 

Microsoft Purview 

Microsoft Purview is a cornerstone of data classification and protection within Microsoft 365.

Key Features: 

  • Over 200+ prebuilt classifiers and the ability to create custom classifiers tailored to specific business needs.
  • Purview auto-classifies data across Microsoft 365 and other supported apps, such as Adobe Photoshop and Adobe PDF, while users work on them.
  • Sensitivity labels that apply encryption, watermarks, and access restrictions to secure sensitive data.
  • Double Key Encryption to ensure that sensitivity labels persist even when file formats change.
Sensitivity watermarks in M365
Figure 2: Sensitivity watermarks in Microsoft 365 (Source: Microsoft)
Figure 3: Sensitivity labels for information protection policies in Microsoft 365 (Source: Microsoft)

Purview autonomously applies sensitivity labels like "confidential" or "highly confidential" based on preconfigured policies, ensuring optimal access control. These labels persist even when files are shared or converted to other formats, such as from Word to PDF.

Additionally, Purview’s data loss prevention (DLP) policies prevent unauthorized sharing or deletion of sensitive data by flagging and reporting violations in real time. For example, if a sensitive file is shared externally, Purview can immediately block the transfer and alert your security team.

Sensitivity labeling for announcements in M365
Figure 4: Preventing data loss by using sensitivity labels (Source: Microsoft)

Microsoft Defender 

Microsoft Defender for Cloud Apps strengthens security by providing a cloud app discovery window to identify applications accessing data. Once identified, it classifies files within these applications based on sensitivity, applying appropriate protections as per preconfigured policies.

Microsoft Defender for Cloud - data sensitivity classification
Figure 5: Microsoft Defender data sensitivity classification (Source: Microsoft)

Key Features:

  • Data Sensitivity Classification: Defender identifies sensitive files and assigns protection based on sensitivity levels, ensuring compliance and reducing risk. For example, it labels files containing credit card numbers, personal identifiers, or confidential business information with sensitivity classifications like "Highly Confidential."
  • Threat Detection and Response: Defender detects known threats targeted at sensitive data in emails, collaboration tools (like SharePoint and Teams), URLs, file attachments, and OneDrive. If an admin account is compromised, Microsoft Defender immediately spots the threat, disables the account, and notifies your IT team to prevent significant damage.
  • Automation: Defender automates incident response, ensuring that malicious activities are flagged and remediated promptly.

Intune 

Microsoft Intune provides comprehensive device management and data protection, enabling organizations to enforce policies that safeguard sensitive information on both managed and unmanaged smartphones, computers, and other devices.

Key Features:

  • Customizable Compliance Policies: Intune allows organizations to enforce device compliance policies that align with internal and regulatory standards. For example, it can block non-compliant devices from accessing sensitive data until issues are resolved.
  • Data Access Control: Intune disallows employees from accessing corporate data on compromised devices or through insecure apps, such as those not using encryption for emails.
  • Endpoint Security Management: By integrating with Microsoft Defender, Intune provides endpoint protection and automated responses to detected threats, ensuring only secure devices can access your organization’s network.
Endpoint security overview
Figure 6: Intune device management portal (Source: Microsoft)

Intune supports organizations by enabling the creation and enforcement of device compliance policies tailored to both internal and regulatory standards. These policies detect non-compliant devices, issue alerts, and restrict access to sensitive data until compliance is restored. Conditional access ensures that only secure and compliant devices connect to your network.

Microsoft 365-managed apps like Outlook, Word, and Excel. These policies define which apps can access specific data, such as emails, and regulate permissible actions, including copying, pasting, forwarding, and taking screenshots. This layered security approach safeguards critical information while maintaining seamless app functionality.

Does Microsoft have a DLP Solution?

Microsoft 365’s data loss prevention (DLP) policies represent the implementation of the zero-trust framework. These policies aim to prevent oversharing, accidental deletion, and data leaks across Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive, as well as Windows and macOS devices.

Retention policies, deployed via retention labels, help organizations manage the data lifecycle effectively.These labels ensure that data is retained only as long as necessary to meet compliance requirements, reducing the risks associated with prolonged data storage.

How DLP policies work
Figure 7: How DLP policies work (Source: Microsoft)

What is the Microsoft 365 Compliance Center?

The Microsoft 365 compliance center offers tools to manage policies and monitor data access, ensuring adherence to regulations. For example, DLP policies allow organizations to define specific automated responses when certain regulatory requirements—like GDPR or HIPAA—are violated.

Microsoft Purview Compliance Portal: This portal ensures sensitive data is classified, stored, retained, and used in adherence to relevant compliance regulations. Meanwhile, Microsoft 365’s MPIP ensures that only authorized users can access sensitive information, whether collaborating on Teams or sharing files in SharePoint. Together, these tools enable secure collaboration while keeping regulatory compliance at the forefront.

12 Best Practices for Microsoft 365 Data Protection and Classification

To achieve effective Microsoft 365 data protection and classification, organizations should follow these steps:

  1. Create precise labels, tags, and classification policies; don’t rely solely on prebuilt labels and policies, as definitions of sensitive data may vary by context.
  2. Automate labeling to minimize errors and quickly capture new datasets.
  3. Establish and enforce data use policies and guardrails automatically to reduce risks of data breaches, compliance failures, and insider threat risks. 
  4. Regularly review and update data classification and usage policies to reflect evolving threats, new data storage, and changing compliance laws.o policies must stay up to date to remain effective.
  5. Define context-appropriate DLP policies based on your business needs; factoring in remote work, ease of collaboration, regional compliance standards, etc.
  6. Apply encryption to safeguard data inside and outside your organization.
  7. Enforce role-based access controls (RBAC) and least privilege principles to ensure users only have access to data and can perform actions within the scope of their roles. This limits the risk of accidental data exposure, deletion, and cyberattacks.
  8. Create audit trails of user activity around data and maintain version histories to prevent and track data loss.
  9. Follow the 3-2-1 backup rule: keep three copies of your data, store two on different media, and one offsite.
  10. Leverage the full suite of Microsoft 365 tools to monitor sensitive data, detect real-time threats, and secure information effectively.
  11. Promptly resolve detected risks to mitigate attacks early.
  12. Ensure data protection and classification policies do not impede collaboration to prevent teams from creating shadow data, which puts your organization at risk of data breaches.

For example, consider #3. If a disgruntled employee starts transferring sensitive intellectual property to external devices in preparation for a ransomware attack, having the right data use policies in place will allow your organization to stop the threat before it escalates. 

Microsoft 365 Data Protection and Classification Limitations

Despite Microsoft 365’s array of tools, there are some key gaps. AI/ML-powered data security posture management (DSPM) and data detection and response (DDR) solutions fill these easily.

The top limitations of Microsoft 365 data protection and classification are the following:

  • Limitations Handling Large Volumes of Unstructured Data: Purview struggles to automatically classify and apply sensitivity labels to diverse and vast datasets, particularly in Azure services or non-Microsoft clouds. 
  • Contextless Data Classification: Without considering context, Microsoft Purview’s MPIP can lead to false positives (over-labeling non-sensitive data) or false negatives (missing sensitive data). 
  • Inconsistent Labeling Across Providers: Microsoft tools are limited to its ecosystem, making it difficult for enterprises using multi-cloud environments to enforce consistent organization-wide labeling.
  • Minimal Threat Response Capabilities: Microsoft Defender relies heavily on IT teams for remediation and lacks robust autonomous responses.
  • Sporadic Interruption of User Activity: Inaccurate DLP classifications can disrupt legitimate data transfers in collaboration channels, frustrating employees and increasing the risk of shadow IT workarounds.

Sentra Fills the Gap: Protection Measures to Address Microsoft 365 Data Risks

Today’s businesses must get ahead of data risks by instituting Microsoft 365 data protection and classification best practices such as least privilege access and encryption. Otherwise, they risk data exposure, damaging cyberattacks, and hefty compliance fines. However, implementing these best practices depends on accurate and context-sensitive data classification in Microsoft 365. 

Sentra’s Cloud-native Data Security Platform enables secure collaboration and file sharing across all Microsoft 365 services including SharePoint, OneDrive, Teams, OneNote, Office, Word, Excel, and more. Sentra provides data access governance, shadow data detection, and privacy audit automation for M365 data. It also evaluates risks and alerts for policy or regulatory violations.

Specifically, Sentra complements Purview in the following ways:

  1. Sentra Data Detection & Response (DDR): Continuously monitors for threats such as data exfiltration, weakening of data security posture, and other suspicious activities in real time. While Purview Insider Risk Management focuses on M365 applications, Sentra DDR extends these capabilities to Azure and non-Microsoft applications.
  2. Data Perimeter Protection: Sentra automatically detects and identifies an organization’s data perimeters across M365, Azure, and non-Microsoft clouds. It alerts “organizations when sensitive data leaves its boundaries, regardless of how it is copied or exported.
  3. Shadow Data Reduction: Using context-based analysis powered by Sentra’s DataTreks™, the platform identifies unnecessary shadow data, reducing the attack surface and improving data governance.
  4. Training Data Monitoring: Sentra monitors training datasets continuously, identifying privacy violations of sensitive PII or real-time threats like training data poisoning or suspicious access.
  5. Data Access Governance: Sentra adds to Purview’s data catalog by including metadata on users and applications with data access permissions, ensuring better governance.
  6. Automated Privacy Assessments: Sentra automates privacy evaluations aligned with frameworks like GDPR and CCPA, seamlessly integrating them into Purview’s data catalog.
  7. Rich Contextual Insights: Sentra delivers detailed data context to understand usage, sensitivity, movement, and unique data types. These insights enable precise risk evaluation, threat prioritization, and remediation, and they can be consumed via an API by DLP systems, SIEMs, and other tools.

By addressing these gaps, Sentra empowers organizations to enhance their Microsoft 365 data protection and classification strategies. Request a demo to experience Sentra’s innovative solutions firsthand.

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